One Source, One Place For All Your Virtual Reception And Answering Service NeedsNo Set Up Fees Unlimited Calls Unlimited Minutes No Overages

Introduction

"Hello, I'm Simone, Your Virtual Receptionist.

How Can I Help Your Business?"

Elite Precisions Answering & Reception offers phone support from Reception, Live Telephone Answering, Appointment Setting, Messaging, Call Transfer, and an array of other virtual services to accommodate your unavailable, overflow, out-of-office, and after hours calls.

Our agent's screens are customized to provide your specific instructions, company profile, and will answer calls in your business name, accept and deliver messages to you, and dispatch urgent calls to you. Whether you're a one-man operation, small business, or medium sized corporation, we'll give your company an incredible image to help you succeed and expand.

Our goal is to free up your time, increase productivity, and reduce costs. Feel free to view our service menu to learn how you'll benefit from utlizing our virtual answering and reception services anytime of day or night.

Service Menu

Receive The Personalized Service Your Business Deserves By Utlizing Our Virtual Reception & Answering Services!

Improve customer service by increasing your company's ability to conduct business anytime with zero missed calls! Elite Precisions will attend to your overflow, out of office, or after hours calls which will give your customers the impression we're in your office.

Our Services Include, But Aren't Limited To:

.Live Answering .Virtual Reception .Call Dispatch

.Messaging .Fax Forwarding .Appointment Setting

.Customer Service Support .Return Calls/Follow Up

.Event Bookings .Reservations .Call Screening

.Overflow, Out-of-Office, & After Hours Calls

* Agents available anytime of day or night

* Unlimited calls/minutes- never incur overages

* Exempt from having to pay worker's comp, insurance, vacation, and unemployment benefits

How You'll Benefit

Pricing Chart

Price Chart

Whether you need service for a few days, one week, intermittently, or monthly, Elite Precisions has service plans to acommodate your business needs.

All plans include unlimited virtual reception, live answering, dispatching, appointment setting, reservations, and messaging.

We offer Flat Rate (no upselling) Pricing Packages!

BUSINESS HOURS PLAN

1 Day / Daily: $39 p/day

Weekly: $150 p/week

Monthly: $420 p/month

24/7 UNLIMITED PLAN

1 Day / Daily: $59 p/day

Weekly: $195 p/week

Monthly: $545 p/month

Save 30% on any Monthly Plan!

Compare Plans

Payments in the form of PayPal, Visa, MasterCard, American Express, Discover, and Electronic Check are accepted.

Online Payment

Sign Up Online

Contact Us

Contact Elite Precisions

Our attention to our customer's needs are unsurpassed. We service businesses nationwide and offer an array of possibilites to connect with us.

Call Toll-free (877)572-7760

Outside The US: (516)366-0313

We offer 24/7 Answering & Reception Services. Please call during our normal business hours with questions or to sign up by phone.

Email: info_ElitePrecisions.com

Customer Service: Mon-Fri 8am-5pm

Click Here To Sign Up Online 24/7!

About Elite

Pledge of Ethics

As a Professional Answering and Reception Service, Elite Precisions acknowledges and respect our ethical responsibilities to our clients and colleagues. We agree to conduct ourselves responsibly with the highest degree of integrity and accountability.

We will protect our client's confidentiality and will never misrepresent or give misleading information. We also perform nationwide background checks on every agent we employ.

Elite Precisions works with businesses across the USA. We pride ourselves on having excellent customer service and using the best call center operators to keep our customers satisfied. Our customers are assigned a dedicated agent (point-of-contact person) to connect with for all of their service change requests, inquiries, and overall business service needs.

Our roots can be traced back to 2003 when Simone, Founder and CEO, launched Elite Precisions. Over the years, the answering service operation grew into a strong nationwide presence.

Simone worked as an Executive Assistant for the CEO of a Fortune 500 Company, however after three years of employment her dream of owning her own business superceded working in corporate America.

She implemented the structure of her company, dotted the i's and crossed the t's, and launched Elite Precisions to service small to mid-sized companies nationwide. She continues to strive for excellence in the telecommunications industry and is the master at providing exceptional customer service and phone etiquette.

Elite Precisions can provide you with the efficiency, professionalism, and flexibility you need to not only reach and maintain customers, but exceed those elusive goals for steady growth.

About Us

How It Works

Establishing Service Is As Easy As

1-2-3!

When your customers call your allocated number our sophisticated software will instantly display your business name, how you'd like us to greet your callers and what information you'd like us to communicate or obtain from them. Messages are automatically routed to you by the method of your choice.

How It Works...

No Need To Change Your Existing Number or Obtain Equipment

You Have 3 Options To Choose From

When Signing Up For Service.

Option 1 (Alternative Number): We'll assign you a local or toll-free telephone number for you to provide to your customers when you're unavailable. Alternatively, you can utilize your allocated number for your business, on your company website, or business promotions.

Option 2 (Call Transfer): We'll assign you a dedicated local or toll-free telephone number for you to seamlessly forward your cell, office, and/or home phone to when you'd like our agents to answer your calls.

*This option is commonly used by our clients because it gives them more control of enabling call forwarding when they're unavailable and need our agents to answer their calls, as well as disabling call forwarding when they'd like to answer their own calls-

all at the click of a button.

Option 3 (No Answer/Busy): We'll assign you a dedicated local or toll-free telephone number. You'll contact your landline provider to advise the representative you're interested in the 'Call Forwarding-Busy/No Answer Feature'. Provide the representative with your dedicated number to automatically forward your calls to if you don't answer your office phone after 2,3, or more rings- you decide how many times you'd like your line to ring at your office or home before your calls are automatically routed to our office.

"Still Have Questions?"

It will be our pleasure to answer them for you. If this is your first time utilizing the service of an answering service you may have several questions. View our Frequently Asked Questions or call us toll free at (877)572-7760 or if you're outside of the USA, call (516)366-0313.

Testimonials

Testimonials

"We Love Happy Customers!"

If you require a professional answering service who will treat your customers with the level of respect you would provide them with, then you should hire Elite Precisions as your Answering and Reception Service!

Here's what our customers are saying...

"Elite Precisions Answering & Reception Service provides exceptional service. The representatives are always available when I need to reach them to place changes to my account and retrieve messages. The superb customer service they provide to my customers makes them think they work in my office although they are working from there local office. If you are in need of an answering or virtual receptionist who offers personable, customizable services, hire Elite Precisions. It's like having your very own receptionist!"

Gary Rivers, APEC

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"I must admit this seems to be the ideal solution for me. Your customers will enjoy talking to a ''real'' person instead of my garbled answer-phone messages. It actually feels less like I'm working for myself much more now & spending much less time chasing answer messages from irate people desperate to obtain an appointment with me. I am really impressed with Elite Precision's service & I hope things continue to pick up too."

Michelle Bailey

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"I've been receiving excellent feedback from my patients about Elite Precisions. They all say how polite and helpful they are. I have also noticed the benefits just from the number of new patients I seem to be picking up now- I'm sure its because they get through to someone right away. Thanks I'm really chuffed!"

Harold Richardson

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"You're really doing an excellent job.

My clients love the professionalism you are giving them."

Jose Martinez

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"It was great to be away and not worry about phone calls. My clients are very pleased with the professional service they receive from Elite Precisions."

Tammy Nelson

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"Not having the phones ringing anymore makes life easier. The feedback from my customers is that you are courteous and professional."

Keith Gregory

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"Just to say I have had several positive comments this week from customers about how nice and helpful my virtual receptionist is. Thank you for holding the fort while I have been away."

Cathy Mc Henry

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Sign Up Online

Sign Up Online

Feel free to sign up online 24/7 by completing the form below! Depending on the complexity of your virtual reception needs we can have your service up and running within 4-24 hours.

Frequently Asked

Frequently Asked Questions

Below are questions business ask when deciphering which Answering Service will accommodate their buisness needs.

What Is The Difference Between Your 'Business Hours Plan' versus your '24/7 Unlimited Plan'?

* The 'Business Hours Plan' is used by clients who primarily require our virtual reception and answering services during their normal business hours (e.g. Mon-Fri: 8am-5pm). This may assist with their unavailable, overflow, out-of-office, meeting or lunch schedules, and/or while they are attending to patients or clients.

* The '24/7 Unlimited Plan' is used by clients who require our answering and reception services during and after their normal business hours- no specific timeframe (e.g. Weekdays, Weekends, Holidays, After Hours, Overflow, 24/7, etc.).

Do You Offer Discounts?

We offer a 30% discount on any

Monthly Service Plan.

Compared to other answering and reception services, our rates are very reasonable and no other service offers flat rates, unlimited calls, and unlimited minutes like we do. Our virtual recepton service is especially suited to offer your callers the human connection you would provide them with in your own front office. Our answering quality is so friendly, unique, and personable that your callers will assume that we are physically in your office!

What Are The Benefits Of Utilizing The Services Of An Answering Service?

1) When your lines are too busy during the day, you're unavailable to take calls, and/or you need after hours calls answered, we'll ensure you never miss an important call. We can take a message and promptly deliver it to you via text, fax, email, phone, or account log in.

2) Since our agents work directly from our offices - not yours, you're paying a fraction of the cost you'd pay if you hired an onsite receptionist. In addition, you're exempt from having to pay unemployment benefits, worker's compensation, vacation, and health insurance.

What Are Your Hours of Operation?

Ultimately, our agents answer calls 24 hours a day, 7 days a week to answer unavailable, overflow, out-of-office, and after hours calls, however please call during our normal business hours if you have general inquires.

How Soon Can I Start Service?

We can have your service set up within 4-24 hours depending on the complexity of your answering needs.

You may sign up online 24/7.

How Can I Submit Changes To My Service?

You can make changes to your service utilizing any one of the following methods:

1) Account Log In: You'll receive a dedicated log in page to submit changes online 24/7.

2) Email: Send your request to info_ElitePrecisions.com .

3) Phone In: Call us toll-free at 877.572.7760 or 516.366.0313.

How does your representatives know what questions I need asked of the caller and what information I require?

Our services are custom designed to your individual or business needs. Our programmers will design a screen layout that will enable our agents to ask the right questions and provide accurate information according to your specifications.

Is there a limit to how many of my employees (recipients) can receive the same message?

If required, the Elite Precisions delivery system can be programmed to deliver the same message to multiple recipients simultaneously. The recipients can even use different types of devices; meaning one may receive the message on a cell phone, another on a pager, and others may simply receive the message as notification via email. There is no additional charge for this type of multi-dispatch.

Our automated Roster Service eliminates the risk normally associated with answering services relaying messages to the correct on-call employee. You supply us with your upcoming roster schedule and we will soft code your schedule into our system to minimize the risk of human error upon dispatch. The receptionists no longer need to "look up" who's on call because the system will already be programmed.

Can I change the "on-call" person at the last minute? Absolutely!

From time to time "on-call" schedules do change. At anytime you may contact us and advise the receptionist of the change.

Can I Cancel Service At Any Time?

Absolutly! There is no contract so you may cancel service anytime without any penalties, however if service has already commenced, a refund will not be issued.

Do You Offer Bi-Lingual Services?

Our beautiful country is full of people of various ethnicities and languages so we understand that some of your customers may speak languages other than English. We have phone agents who are bi-lingual and can accommodate your Spanish speaking callers. *There is an additional fee for bi-lingual service.

If you have further questions or would like to get started, feel free to contact us. We look forward to being your preferred answering service soon.

Elite Precisions

Answering & Reception

Introduction
Service Menu
Pricing Chart
Contact Us
About Elite
How It Works
Testimonials
Sign Up Online
Frequently Asked

Brochure.pdf

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